Self service IT Requirements: Summary


In this post, I want to sum up what is all necessary for self service IT. In the two tables below, you will find the different requrements.

General requirements:

Need Description
Scaling and Elasticity Platform is built to scale to a specific quota. Elasticity is built-in.
Pay-per-use Platform provides the ability to charge the departments/users on their usage.
Device independence Easy tasks and monitoring should be possible; platform should be built on internet standards
On Demand Instances and Applications should be available once the user needs them
Simple to use Users must only see what they need to work on. Provide a simple and clear interface.
Quota configuration and User Roles Each department gets a specific quota of IT resources; departments can also set quotas on projects, applications and websites. Different user roles are necessary.

Technical requirements:

Requirement Description
Resource Automation Offer possibilities to automate resources and processes; usually done in Infrastructure platforms.
Simple API Provide an API to interact with the platform. The API should support: launching, controlling and stopping applications.
Service Orientation Service orientation is a key factor for Datacenter Integration. The concept has these aspects: services, interoperability through an Enterprise Service Bus and loose coupling.
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Published by

Mario Meir-Huber

I work as Big Data Architect for Microsoft. With this role, I support my customers in applying Big Data technologies - mainly Hadoop/Spark - for their use-cases. I also teach this topic at various universities and frequently speak at various Conferences. In 2010 I wrote a book about Cloud Computing, which is often used at German & Austrian Universities. In my home country (Austria) I am part of several organisations on Big Data.

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